Advance HE supports universities in putting institutional strategy into practice for the benefit of students, staff and society. We bring together HE-focused expertise in governance, leadership, teaching and learning, and equality, diversity and inclusion, to help Universities to deliver world-leading teaching, research and scholarship. We do this through the provision of specialist knowledge and resources, externally recognised benchmarking and recognition schemes, and a member-focused, collaborative approach.
Reporting to the Lead Coordinator, the Coordinator will provide administrative support to the effective operation of the Membership Services Team being the first line of contact for general enquires and collating data on behalf of the Lead Coordinator or other members of the Directorate for use in compiling reports. Applications close on 13 January 2021.
We are looking to recruit a Marketing Executive who will be responsible for supporting the implementation of the multichannel marketing plan to drive awareness of Advance HE’s offer. This role involves the full range of the marketing mix – both online and offline, as well as above, and below the line marketing. We are looking for an enthusiastic person with a passion for quality and working with other people. The role requires experience in implementing a multi-channel marketing campaign including the use of email, social media, segmentation of data and using the website to drive engagement. Participating in the creation and use of content is central to the role with experience in assessing the performance of its use required. Applications close on 3 January 2021.
We're looking for a Co-ordinator to provide administrative support for our Business Development Directorate. This role will be the first line of contact for general enquires and will help with reporting, database maintenance, finance processes and planning and scheduling. Applications close on 10 January 2021.
We are looking to recruit a Dynamics 365 Business Analyst to provide specialist support for our CRM system and be the link between business stakeholders, including end users, and our supplier. Reporting to the Head of IT and Systems, the aim of this role is to optimise our use of the system through best practice and leverage technology to help our colleagues and members achieve more. This role will play a key part in helping the organisation in understanding core requirements, challenging existing processes, and driving the use of cloud based technologies and solutions. Applications close on 3 January 2021.
We’re looking for two Customer Support Coordinators who are passionate about helping others to act as the first point of contact for our members and customers. These roles will help our customers by listening and providing advice and guidance and using expertise and creativity to resolve issues, via online chat, email and telephone to ensure ongoing satisfaction. Applications close on 13 January 2021.
Reporting to the Assistant Director for Business Development (UK), The Digital Project Manager will manage our digital product and service development. They will manage multiple initiatives focused on the transition of existing services into the online environment and the development of new digital products for Advance HE’s members and customers across the globe. Applications close on 20 January 2021.
Reporting to the Assistant Director for Equality Charters (UK), the Project Manager (Charters Transformation) will co-ordinate our transformation of the Athena Swan Charter and enhancement of the Race Equality Charter in the UK and working closely with our members and stakeholders to revise and implement new processes and systems. Applications close on 20 January 2021.