The Student Engagement Team is a small professional services team that led the design and delivery and continues the ongoing development of the NTU Student Dashboard. The Dashboard is the first learning analytics resource implemented in a large physical UK university accessible by both staff and students.
The team currently comprises Peter Crowson, Ed Foster (team leader), Emma Hynd, and Rebecca Siddle. They work collaboratively with the end users (staff and students), with professional services, university data and IT specialists, and with the external vendor to ensure that the Dashboard is a valued enabler of change.
The team are responsible for developing the institutional vision, project management and conducting both product development and academic research to ensure that learning analytics is embedded ethically and effectively across the University. Nearly 30,000 students and 1,500 staff access the Dashboard each year. Following the institutional launch in 2014, staff have logged in over 145,000 times and students over 1.7 million times.
Learning analytics is a new and sensitive field. The team ensures that the focus remains pedagogic, not technological through research and staff/ student consultation. Over 4,000 students have participated in surveys about developing learning analytics and the team have conducted focus groups and interviews to ensure that developments are sensitive to the needs of both.
The team’s collaborative work is not just within the institution, they are enmeshed into a community of practitioners and researchers. Since 2014, they have hosted over 90 UK, European and international colleagues visiting to learn from experiences of delivering learning analytics. They have recently completed two Erasmus+ research projects working with five European partners and have commenced a further project with two new partners. Their work is also shared in national reports, conferences and symposia.