There is currently international recognition within higher education that the views of the student should be considered at all levels of study. This is evident in the perceived importance of the National Student Survey (NSS) throughout the UK sector. However most surveys of students are broad in context and don’t ask detailed questions about particular areas of the student experience. For example when considering academic support the NSS asks only 3 questions about this and only one of those asks specifically about academic support.
When reviewing the literature it is clear that there is very little written about the provision of academic support from the students’ perspective. This is especially limited when considering undergraduate students with the majority of studies investigating postgraduate research students’ experiences of academic supervision.