Advance HE Teaching & Learning Conference 2018: What factors influence student satisfaction with module quality?

Intensifying market competition between business schools and the introduction of a Teaching Excellence Framework in the UK means that understanding the determinants of student satisfaction with the quality of teaching is a key issue for UK business schools. This paper explores the determinants of overall student satisfaction with their teaching. Using module evaluation questionnaire for 563 modules we are able to identify some of the factors that drive overall student satisfaction. By isolating data for postgraduate and undergraduate students we hope to throw some light on whether there are any international dimensions to the findings.