Delivering excellent campus service with passion, pride and professionalism: Case Study

Kent Hospitality is a highly successful department of the University of Kent and provides housekeeping, catering, bar and reception services. The department manages residential accommodation throughout the university’s Canterbury and Medway campuses for over 5,500 students and, in vacation periods, operates a thriving conference and events business. Kent Hospitality employs more than 300 staff to deliver these services.