Leading the Student Experience: Super-convergence of organisation, structure and business processes

A research project investigating the emerging trend towards super-convergence of student services in UK HEIs. Different approaches and models are examined through five case studies from English Institutions.

Leading the Student Experience: Super-convergence of organisation, structure and business processes View Document

About

Author:

Edited by Graham Bulpitt, including case studies by: Robert Hall, King's College London

Maxine Melling, Liverpool John Moores University

Michele Shoebridge, University of Exeter

Margaret Weaver, University of Cumbria

Subject:

Research

Reports