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A design thinking project for minority ethnic students at Swansea University

02 Jun 2021 | Advance HE Our Connect Benefit Series in June focuses on the student voice with a case study series showcasing a range of approaches and best practice across different institutions and the impact they have had at all levels.

The future of the student voice – policy, principles, practice

Our Connect Benefit Series throughout June 2021 focuses on the student voice – how higher education institutions value and represent the student voice and commit to using it to drive positive change.

The first case study exploring best practice is from Swansea University Design Thinking Project – Lived Experience of Minority Ethnic Students.

Swansea Academy of Inclusivity and Learner Success (SAILS) works with staff and students across Swansea University to enhance academic and pastoral support with a focus on students from underrepresented groups.

SAILS worked with the Students’ Union Race Inclusion Student Advisory Committee and the Full-time Officers for Education and Welfare to pilot a design thinking approach to enhancing the experience of minority ethnic group students at Swansea University. The objective of the SAILS design thinking project was to put the student voice at the centre of identifying what works and challenges for minority ethnic and overseas students at the university in order for students to lead on choosing and designing enhancement initiatives.

A design thinking practitioner from Advance HE delivered training and facilitated workshops and independent tasks for 17 minority ethnic and overseas students at Swansea University.

Download Design Thinking Project – Lived Experience of Minority Ethnic Students at Swansea University here 

Find out more about the June Connect Benefit Series theme ‘The future of the student voice? Policy, principles, practice’ 

This month also features a webinar ‘The future of the student voice in the post-NSS world? Policy, principles, practice’ which takes place on 30 June at 10:00 BST. Colleagues at Advance HE member institutions can book their free place here. A recording of the webinar will be available for those unable to attend.


We feel it is important for voices to be heard to stimulate debate and share good practice. Blogs on our website are the views of the author and don’t necessarily represent those of Advance HE.

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