Michelle is extensively published in the area of supporting student diversity and improving the student learning experience at undergraduate and postgraduate taught level in, through and out of the student study journey. Her two edited books that revolve around her Student Experience Transitions Model (SET) are designed to help academic and professional service colleagues support students. She has developed a free portal for staff which provides a range of information and links for anyone interested in improving the student experience in higher education www.improvingthestudentexperience.com
During her varied career, Michelle has been a faculty manager, lecturer, researcher and academic manager. She describes herself as a ‘Third Space Professional’ student experience practitioner who develops initiatives based on pragmatic and practical research. Michelle has over 50 publications and has presented over 100 national and international conference papers (including 45 keynotes and 30 invited papers). She co-wrote and co-presented a 5 part Radio series for BBC China in 2011 on the student learning experience.
Michelle was creator and PI/Project Lead of an innovative, £2.7 million, 11 university collaborative HEFCE grant, looking at the study expectations and attitudes of postgraduate taught (PGT) students. The project report received praise from across the sector including UKCGE, OFFA, the HEA and the Engineering Professor’s Council. http://www.improvingthestudentexperience.com/library/PG_documents/Postgraduate_Experience_Report_Final.pdf