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Student Retention and Success Symposium

Examining the role of mental wellbeing in the curriculum and university

COVID-19 update

In response to the COVID-19 (Coronavirus) outbreak we have moved the delivery date of this event from 21 April 2020 to 16 September 2020.

Retention and attainment remains a key issue across the HE sector with providers engaged in a range of approaches and interventions to improve the learning experience and outcomes across different student groups. The theme of this year's Student Retention and Success Symposium is mental wellbeing in the curriculum and university. It will consider structures and culture that support wellbeing and the impact that wellbeing can and does have on student retention, transition, and success.

Join the conversation at #ReadyforRetention

Date: 16 September 2020 
Venue: TBC, York 

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Who should attend?

Academics and teaching staff, professional services staff, managers, students, planners and those responsible for timetabling, and anyone working to support student wellbeing, retention and success.

Symposium Programme

Student Retention and Success Symposium

Symposium Programme


Keynote speaker

Dr Michelle Morgan

Michelle is a higher education consultant. Previously she was Associate Professor and Associate Dean of the Student Experience at Bournemouth University.

Michelle is extensively published in the area of supporting student diversity and improving the student learning experience at undergraduate and postgraduate taught level in, through and out of the student study journey. Her two edited books that revolve around her Student Experience Transitions Model (SET) are designed to help academic and professional service colleagues support students. She has developed a free portal for staff which provides a range of information and links for anyone interested in improving the student experience in higher education

During her varied career, Michelle has been a Faculty Manager, Researcher and Academic. She describes herself as a ‘Third Space Professional’ student experience practitioner who develops initiatives based on pragmatic and practical research. Michelle has more than 50 publications and has presented more than 100 national and international conference papers (including 40 keynotes and 30 invited papers). She co-wrote and co-presented a five-part Radio series for BBC China in 2011 on the student learning experience.

Michelle was creator and PI/Project Lead of an innovative £2.7 million 11 university collaborative HEFCE grant looking at the study expectations and attitudes of postgraduate taught (PGT) students. The project report received praise from across the sector including UKCGE, OFFA, the HEA and the Engineering Professor’s Council.

Michelle is a Principal Fellow of the HEA, Fellow of the AUA and a Council member of UKCGE. For a second year, she is a judge on The Guardian University awards panel.

Dr Michelle Morgan

Contact us

Dr Joan O’ Mahony, Senior Advisor, Learning & Teaching, Advance HE, will lead this symposium. If you have questions about the symposium content or your submission, please email

Booking queries should be made to