Sheffield Hallam University offers students a residential support service. The service coordinates a range of pastoral services, including an agreed approach to the management of student behaviour in university accommodation.
The service liaises with external stakeholders in managing student behaviour in the local community and, in conjunction with others, promotes a positive message to students in relation to a range of lifestyle issues.
The main aims of the service are to offer:
- a single point of contact for students wanting information about services available to them and for parents to discuss any worries they might be having about their children and where they are living
- a direct, single point of contact within the university, ensuring any issues can be circulated to all those needing the information as soon as possible
- a point of contact for the communities of Sheffield, usually to help deal with antisocial behaviour problems
- support for the increasing number of under-18-year-old students
- an open line of communication regarding any issues students might experience