This presentation will provide an overview of the new approach to surveys and promotion of student feedback at Cardiff Metropolitan University from foundation to PhD. In 2017 Cardiff Met introduced a Survey Season that provided a much more structured approach to survey promotion for all institutional surveys. This approach ensured that: the promotion was academic-led and supported by Student Representatives; survey promotion occurred during timetabled teaching sessions; students were made aware of how their feedback would be used; and finally students were shown how their responses would impact upon the future of the student experience at Cardiff Met. This new approach which is part of a broader ‘Have Your Say’ student feedback campaign has already had a large impact on response rates and staff engagement with all institutional surveys across Cardiff Met.
