The aims of this project were to: find a best practice approach to quantify the benefits of business improvement activities, quantify benefits throughout a typical project life-cycle for process redesign, gather, record and communicate information to allow for more accurate reporting of the impact of projects and finally, help inform decision making by ensuring institutions focus their efforts on the ‘right’ problem.
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01/01/2016
Evidencing quantifiable benefits for demand-led business process improvement: PPT
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