STEM conference 2019: Improving feedback participation by distance learners

Obtaining sufficient student feedback can be challenging especially on distance learning courses. We have nearly 100 students based worldwide on our distance learning Clinical Neurology course. In previous years the response rate to our Postgraduate Taught Experience Survey (PTES) has been very low: 14% in 2017 against a 32% national response rate (mainly face-to-face courses). A significant number of our students come from ethnic minorities or from Developing Nations. For 2018 I wanted to encourage PTES inclusiveness to clearly hear our diverse student body. I outline how individualised techniques led to an extraordinary 2018 PTES response rate of 68%.